---
title: "New ITIL blog, search engine"
url: https://campbell-online.com/blog/2006/02/21/new-itil-blog-search-engine/
description: "The anonymous blogger behind Dr. ITIL has resurfaced after a long absence with a new blog: IT Service Blog - ITIL Inside (and a related project, an ITIL-focused search."
published: 2006-02-21
updated: 2006-02-21
---

# New ITIL blog, search engine

Published 2006-02-21

February 21, 2006 · [Process improvement](https://campbell-online.com/blog/category/process-improvement/) · [IT service management](https://campbell-online.com/blog/category/it-service-management/)

The anonymous blogger behind [Dr. ITIL](http://dritil.blogspot.com/) has resurfaced after a long absence with a new blog: [IT Service Blog - ITIL Inside](http://itservicetoday.blogs.com/itil/) (and a related project, an [ITIL-focused search engine](http://www.itservicetoday.com/index.php).)

> With the current corporate focus heavily on “do more with less”, customer complaints at records levels and the never ending global phenomenon in offshoring in India and China - it’s time to take a fresh look at how IT adds value to any business organization.
>
> The adpater layer is Service.
>
> Business folks don’t care about servers, routers, application API’s and firewalls. They just want their services to be always on, perform well and form a reliable part of their working life.
>
> From the top however - how IT adds real value to an organization - rather than cost a ton of money and show little return (as the next project comes in late, delivers little and costs 33% more than expected) it’s clear a new agenda in demonstrating IT Service Value is necessary.
>
> ITIL helps.

We’ll be following this one with interest.

- [IT Service Blog - ITIL Inside](http://itservicetoday.blogs.com/itil/)
- [IT Service Today (Search Engine)](http://www.itservicetoday.com/index.php)

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